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Tobermory & Fathom Five Islands
Disclaimer
Tobermory Cruise Line Disclaimer
Given the nature of our FUN tour, passengers should be prepared to experience the elements of Georgian Bay. Reaching speeds in excess of 50kph, passengers should expect to experience windy conditions, cooler temperatures, and considerable motion. Passengers may also get wet as a result of spray or rain and should pack accordingly. Tobermory Cruise Line is not responsible for personal property lost or damaged as a result of riding with us. Passengers with pre-existing health conditions or pregnancy are not recommended to ride. This tour may not be suitable for infants or children under the age of five.
All sailings have a minimum booking requirement of 12 persons. Passengers booked on sailings with less than 12 persons may be rebooked or refunded.
Weather Policy
Tobermory Cruise Line Weather Policy
From time to time the weather surrounding Georgian Bay in Tobermory can be unpredictable. We have a saying in Tobermory: "if you don't like the weather, wait five minutes!" Our cruises run rain or shine. Refunds will not be issued due to rain. Wind, however, can affect our tour significantly. If our cruises are cancelled due to high winds, passengers booked will receive a notice and will have the option to rebook their cruise for a later date or receive a full refund. Certain wind directions may make visiting certain attractions potentially unsafe and therefore, tour itineraries are subject to change without notice based on the wind direction and will be held to the Captains’ discretion.
Pet policy
Tobermory Cruise Line Pet Policy
Tobermory Cruise Line does not allow pets on any cruises. Aside from service animals, there are no exceptions to this policy.
Group Policies
Tobermory Cruise Line Group Policies
A 25% deposit is due at the time of reservation in order to guarantee your seats. This contract must be signed and returned to complete the reservation. Your deposit is forfeited if the reservation is cancelled within 48 hours prior to your departure date. If you are paying your deposit with a company cheque there must be a credit card associated to your account. Full balance is due 48 hours prior to your departure. The exact number of passengers must be guaranteed at this time. If you do not confirm your numbers 48 hours prior to your arrival, the credit card associated with your account will be charged for the amount of people you have originally reserved for. There are no exceptions. Registered school groups 15 passengers or more are encouraged to contact us for student rates. Tour groups arriving in buses are advised to contact us to ensure parking is available.
*All sales are final. It is the responsibility of the Group Leader/Organizer to contact Tobermory Cruise Line with all deposit, balance and passenger count information 48 hours prior to departure date.
Trips depart on time. Guests are required to arrive a minimum of 45 minutes prior to departure time to register and attend a mandatory safety orientation. Failure to do so may result in Tobermory Cruise Line having to cancel or move your departure to another time or day without notice. Most trips sell out in the summer months – arriving late will not result in any type of refund or credit. Tobermory Cruise Line reserves the right to limit seating and refuse passengers.
Refund Policy
Tobermory Cruise Line Refund Policy
All of our cruises have a 48-hour cancellation requirement. All cancellation requests within 48 hours of the cruise departure time will not be refunded. If a guest must cancel or change their booking, they will need to call a sales agent at our Cruise Centre (519-596-2626) or email the request in to This email address is being protected from spambots. You need JavaScript enabled to view it. at least 48 hours in advance.